Today I paid a visit at Caffè Royale - Qawra Palace Hotel, Qawra. I ordered an Americano double (i.e. a slightly larger version of Americano). Please note that this place proudly promotes the Lavazza brand with several options for coffee in its modern style of service. If you take a look at my previous posts, I'm not a huge fan of Lavazza, however I do expect good quality especially when huge companies promote their product using such an outlet. Well, besides that, the product that came to my table was definitely not up to standard.
The tide must have gone down and ruined my coffee
An Americano cannot be creamy (especially when I ordered a larger one), I'm aware of it. However, please note that it still demands quality in the finished product and presentation. The presented product was surely prepared by an amateur want-to-be barista. The reason behind my statement is that any coffee manual would describe an Americano as a long brew coffee with added hot water. A true barista would know however, that there is a technique in pouring the hot water in order to keep the texture for presentation and also avoid the coffee to swirl too much when transported onto a table, avoiding the coffee stain to appear as if the tide has gone down leaving a bad effect on the judgement at first impressions.
The biscuit offered is also an issue ... I'm sorry! It's not that I'm trying to be grumpy but you got it wrong guys! If you want to augment the quality, coffee is not served with a tealike-tasteless-wannabe-biscuit. Firstly I'd prefer water rather than that biscuit, however if you insist, please do invest in a better quality offer such as a chocolate (milk chocolate with Lavazza works wonders). The biscuit you offer goes well with tea and most probably appreciated by your British guests, yet you are promoting yourselves as a Lavazza hub PLEASE! Should you follow some coffee rules, you would most probably understand that a napkin is not necessary with coffee, absolutely useless. Coffee is NOT tea. Also, please note that despite not having ordered an espresso, it is always a nice gesture to offer water with coffee.
How I wish I could write a better review guys. I'm terribly sorry but there's plenty of room for improvement in serving coffee at Caffè Royale. May I please remind my distinguished readers that any comments here are exclusively referred to the quality and service of coffee.
Stay tuned! In the mean time, keep spreading the love for the BEAN!
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